QUALEX CORPORATION d/b/a DocTract, including its wholly-owned subsidiaries (collectively, “Us”, “We”, “Our”, “DocTract” or the “Company”) is committed to the protecting the privacy of individuals (“Visitor(s),” “You,” and derived adjective “Your”) who visit the Company’s Web Sites or who register to use our services (“Services”). The purpose of this Privacy Statement is to provide information on how we collect, store, share and use of Your Personal Data and the choices You have regarding the collection and use of Your Personal Data. This privacy statement is not intended to discuss the collection or use of personal information by a Customer’s use of the Services and does not apply to third-party websites, applications, or services that display or link to different privacy statements.
DocTract complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Frameworks as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States.
DocTract has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/.
We take the security and use of your personal information seriously. We apply the following principals to use of your personal information:
Information You provide to us. We will collect information that You provide directly to us voluntarily, which may include the following methods:
Information we collect automatically. We automatically collect some information to improve our communications and Service offerings:
We use Your information to better improve our services offerings and refine our communications through various marketing activities, including website content. We will normally collect personal information from You only where we have Your consent to do so, where we need the personal information to perform a contract with You, or where the processing is in our legitimate business interests. This may include collection to:
The legal basis for processing your personal information is based on your Consent for our Public facing websites or under Contract for services provided under our Terms of Services agreement.
Customers determine their own policies and practices for the sharing and disclosure of Information, and We do not control how they or any other third parties choose to share or disclose Information. Personal information shared is completed under the principles listed in “How we use Your personal information”. We do not share Your personal information with third parties, except for the for the following situations:
In adherence to the applicable data protection in the EEA or United Kingdom, if applicable to You, include the rights below. Any right invoked that changes the structure of your personal information in our systems may prevent the use of Our Services.
Right of access. Upon written request sent to the “Contact Us” address, You may request to determine if Your personal information is stored in Our systems and the details of what is stored as constrained by any legal usage rights.
Right of Erasure. Upon written request sent to the “Contact Us”, You may request the removal of all personal information from Our systems once Your identity has been confirmed and the information is no longer necessary for the purposes for which it was originally collected.
Right of Data Portability. Upon written request sent to the “Contact Us” with the specific information being requested and recipient of the transfer, we will work with You to provide the information requested in an acceptable format.
Right to Restrict Processing. You can request that We restrict your personal information from any further processing in any of the following situations:
Right to Rectification. You have the right to request any corrections to your Personal Data maintained by us if it is inaccurate.
Right to Object. In certain circumstances, you have the right to object to the processing of your personal data where, for example, your personal data is being processed on the basis of legitimate interests and there is no overriding legitimate interest for us to continue to process your personal data, or if your data is being processed for direct marketing purposes. If you would like to object to the processing of your personal data, please contact us using the contact details provided below.
We may transfer information that we collect about you, including personal information, to affiliated entities, or to other third parties (as provided herein) across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring information, including personal information, to a country and jurisdiction that may not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the U.S. and the use and disclosure of information about you, including personal information, as described in this Privacy Policy.
DocTract may share personal data with third parties as indicated above and consistent with this Privacy Policy. Except as permitted or required by applicable law, DocTract requires third party controllers to whom it discloses personal to either: (i) subscribe to the relevant Privacy Shield Principles; or (ii) contractually agree that: a) data will only be processed for limited and specified purposes consistent with the consent given by the individual, b) the recipient will provide the same level of protection as the Privacy Shield Principles, and c) the recipient will notify DocTract if it makes a determination that it can no longer meet those obligations.
DocTract acknowledges that it may be liable in cases of onward transfer to third parties of relevant Consumer Personal Data in a manner inconsistent with the Privacy Shield Principles.
We value your privacy and your rights as a data subject and have therefore appointed Prighter as our privacy representative and your point of contact.
Prighter gives you an easy way to exercise your privacy-related rights (e.g. requests to access or erase personal data). If you want to contact us via our representative Prighter or make use of your data subject rights, please visit: https://prighter.com/q/13186877019
The California Consumer Privacy Act codifies the data privacy rights of California residents. DocTract complies with the CCPA and does not ‘sell’ (as defined by the CCPA) any Customer Information.
The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. If you have any questions about the security of your personal information, you can contact us using the information found in “Contact Us”. No transmission of data over the internet can be guaranteed 100% secure. You acknowledge and agree that the security integrity, and privacy of the data exchanged through Our Sites is not guaranteed.
DocTract commits to the resolution of complaints about your privacy and our collection or use of your personal information. DocTract takes its users’ privacy concerns seriously. European Union and Switzerland individuals with inquires or complaints should first email or write to DocTract at the address found in “Contact Us”.
In your letter, please describe in as much detail as possible the ways in which you believe that we have not complied with this Privacy Policy. We will investigate and verify your complaint in a timely manner.
Qualex Corporation d/b/a DocTract. is subject to the investigative and enforcement authority of the United States Federal Trade Commission (FTC).
Qualex Corporation d/b/a DocTract. has further committed to refer unresolved privacy complaints under the EU-US Privacy Shield Principles to the EU Data Protection Authorities (dpas), who is our alternative dispute resolution provider. Complaints under the Swiss-US Privacy Shield Principles should be directed to the Swiss Federal Data Protection and Information Commissioner (FDPIC). If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit for more information and to file a complaint.
If the complaint remains unresolved, the individual may invoke binding arbitration as outlined in the EU-US, Swiss US Privacy Shield Framework.
We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law, for legal, tax or regulatory reasons, or other lawful purposes.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
We may change this statement from time to time. If we make any changes to this statement, we will change the “Last Updated” date above. If we make any material changes we will notify you by email (sent to the email address specified on your Account) or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. You agree that your continued use of our Site, Applications or Services after such changes have been published to our statement will constitute your acceptance of such revised statement.
If you have any questions about this Privacy Statement, Our Web sites, or want to exercise your Data Access Rights regarding Personal Information please contact us at:
Attn: Privacy
39555 Orchard Hill Place, Suite 200,
Novi, MI
United States
48375
Email: privacy@doctract.com
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